ServiceNow

ServiceNow is an OITS IT Ticketing system used by OITS and agencies including the Department of Administration for IT and technical needs.

Accounts & Access

• Who Can Access: OITS, state agencies including the Department of Administration

• Login: ksgov.servicenowservices.com

• Submit a ticket via email: EBITSM@ks.gov

• Password problems? Try the Forgot Password link and if you still cannot access your account contact EBIT Service Desk is available 24/7 by calling (785) 296-4999 or 1-833-765-2001, or during business hours by emailing EBITSM@ks.gov

Support & Training

• EBIT Service Desk is available 24/7 by calling (785) 296-4999 or 1-833-765-2001, or during business hours by emailing EBITSM@ks.gov

Administration

• System issues: EBIT Service Desk is available 24/7 by calling (785) 296-4999 or 1-833-765-2001, or during business hours by emailing EBITSM@ks.gov