Kansas Department of Administration

KS Service Desk

KS Service Desk (aka ServiceDesk Plus or formerly Manage Engine) is call center and a work ticketing system used by the Department of Administration. The call center takes calls for a variety of systems and issues. The ticketing system is primarily used for work tasks, system security, and issues in the SMART system.

Accounts & Access

  • Who Can Access: State Agencies

  • Password problems? Try the Forgot Password link and if you still cannot access your account please call the KS Service Desk at (785)368-8000, M-F, 8am-4:30pm

Support & Training


  • System issues: Contact the KS Service Desk at (785)368-8000, M-F, 8am-4:30pm

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