Offsets occur immediately after a voucher is matched to debt. Reversals are accepted or declined at TOP's discretion, so it is possible that funds may not be recoverable. Therefore, if a payor agency believes that a payment should be exempt from offset, they should contact KTOP prior to entering the voucher into SMART.
The payor agency will need to send documentation supporting the exemption to KTOP for review. If it is determined those types of payments should not be subject to offset, the payor agency will need to provide the funding distribution line(s) specific to the payments. Any voucher entered with the indicated funding distribution line(s) would then be excluded from offset.