An individual has left employment with our agency, how do I modify the contact information in KTOP?
Each agency has detailed record information in KTOP. An agency can request modification of their agency record any time there is a change to their name, sub-department, website, general contact information, notification contact information, and/or transfer contact information, a user with permission to view the agency can request a modification. Agencies can use the same person for all three contacts, or different people for each. For additional instructions, reference the Creditor Agency Profile Updating in the KTOP User Manual.