Why does our agency randomly receive a TOP Partial Matches Notification email from KTOP?

In an attempt to match federal non-tax payments to debts, the TOP program searches for matches utilizing a debtor's Tax Identification Number (TIN) and name.  If TOP is able to match a payment to the debtor's TIN, but not the name; it results in a 'partial match'.   In this instance, an offset will NOT occur for these debtors.  If this occurs, KTOP will provide the payor agency via email with an attachment listing the partial matches found.  In order for KTOP to ensure that an offset occurs if a future payment is made to that TIN, the agency will need to verify the mismatched payee name from the list that was sent to the agency.  The agency will need to inform KTOP if the alias list on the partial match list should be added to the debtor.