Percentage of Time Mainframe Service is Available
Posted on October 21, 2021 at 12:51 PM by Kansas Department of Administration
Ensuring availability provides critical access to mainframe services and applications. This measures the percentage of the uptime for the mainframe.

In some cases, quarterly data has been annualized to provide a better comparison to prior fiscal years. Generally, measures that use percentages have been annualized. This prevents distortions in the quarterly data that may occur because of smaller populations sizes. Measures that show the numbers of incidents, activities or individuals reflect actual numbers for the quarter. This allows users to see progress from one quarter to the next towards identified goals.
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