The Kansas Department of Corrections (KDOC) is seeking highly qualified applicants for the position of Technology Support Supervisor – KDOC Central Office, Topeka KS. The Technology Support Supervisor is responsible for Information Technology Systems and the supervision of the Central Office and Northern Parole IT Staff. This position is also responsible for development, design, deployment, maintenance, and support of Information Technology Systems including Domain Administration, Server Administration, Hardware, Video Conferencing Equipment, and Software support of PC based systems with an emphasis on quality user support. This position may be requested to provide assistance outside of their immediate area of responsibility. This position may also be called upon to participate in other IT department lead initiatives.
Salary: $48,484.80 - $57,428.80 depending on demonstrated skills and experience. Unclassified (At-Will), Full-Time, Exempt, Benefits Eligible.
Train, coach or mentor individuals performing IT functions, to accomplish tasks and enhance development of skills and abilities. Recruit, hire, retain, supervise, or support the professional growth of individuals performing IT functions. Provides inmate user support via instruction sets and documented deliverables. Provides training to other Information Technology Support staff to assist with Roll Out Operations and support issues.
Responsible for both LAN and WAN connectivity and security of those networks related to Inmate Systems. Define or plan projects to improve Inmate Information Systems or to support the organization’s Business functions with information technology, consistent with the organization’s strategic IT plan, information architecture and technological direction. Using assigned project resources (staff, space, equipment and funds) and coordinating involvement by managers, stakeholders and users, produce or document system additions or changes which meet project objectives and quality standards. Apply assigned resources to complete IT projects on schedule and within budget; produce required management reports and make project presentations.
Define or plan projects to improve information systems or to support the organization’s business functions with information technology, consistent with the organization’s strategic IT plan, information architecture and technological direction. Using assigned project resources (staff, space, equipment and funds) and coordination involvement by managers, stakeholders and users, produce or document system additions or changes which meet project objectives and quality standards. Apply assigned resources to complete IT projects on schedule and within budget, produce required management reports and make project presentations.
Minimum Qualifications: High School Diploma or equivalent and three years advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.
Preferred Skills and/or Qualifications: One year Windows Server and client administration; One year VMware administration experience; Independent work experience in Information Technology management; Two years network administration related experience in installation and maintenance of PC systems, virtual infrastructure, Remote Desktop deployment and system continuity.
Necessary Special Qualifications, Licenses, Certifications, and/or Registrations: ComTIA A+ Certification
How to Apply: Register by completing the online Personal Data Form https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/register-personal-data NOTE: Skip this step if you already have an Applicant ID number
Complete the State of Kansas Application Form https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/apply Submit to: Corrections, Department of (Central Office) Do not submit to any other KDOC facility.
Email additional required documents: Cover Letter, Resume, Tax Clearance, and any active technical certifications you currently hold to KDOC_CO_Applicant@ks.gov. Please include the job requisition number and your last name in the subject line
KANSAS TAX CLEARANCE CERTIFICATE REQUIRED: Each applicant applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance by accessing the Kansas Department of Revenue's website at http://www.ksrevenue.org/taxclearance.html. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate with all other application materials to the hiring agency. If you need assistance with the tax clearance, please contact 785-296-3199
NOTE: Submission of a résumé or an application alone IS NOT a complete application.This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in not being considered for employment
Recruiter and Agency Contact Information:
Human Resources Manager
Kansas Department of Corrections
714 SW Jackson
Jayhawk Walk, Suite 300
Topeka, KS 66603
Phone: (785) 296-44-97
Fax: (785) 368-6565
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