View Job Postings

Job Description

« Back to job postings

Job Title: Public Service Administrator II      (to directly link to this job posting, copy this link)   
Req. No:187394
Agency:Topeka Correctional Facility
Posting Type:External
Applications accepted through:Aug 20, 2017
Job Description:

Position Type:            Unclassified (At-Will), Full-Time, Exempt, Benefits-Eligible
Location:                    Topeka Correctional Facility - Topeka, Kansas
Salary:                       $41,870.40 - $56,118.40 annually
The Kansas Department of Corrections (KDOC) is seeking highly qualified applications for the position of Public Service Administrator II, located at the Topeka Correctional Facility, in Topeka, KS.
Primary Responsibilities include, but are not limited to:

Retrieves, researches, and responds to offender grievances in accordance with Kansas Administrative Regulations.  Provides education to newly admitted offenders on the grievance process.  Compiles statistics on the number and type of grievances received each month, noting any trends that might warrant action in the form of policy or procedural changes.  Presents the information to supervisors on a monthly basis.

Processes incoming offender visiting applications.  Performs all necessary checks to verify relationship, prior employment or volunteer status of the prospective visitor, and criminal history.  Approves visitors with no record and forwards those with a record to the Deputy Warden for review.  Notifies offenders and visitors of the decision for approval or disapproval of their application.  Updates the visiting database as necessary.

Serves as Job Bank Coordinator for Central Unit.  Provides notice of open jobs to Unit Team staff to make referrals for filling those positions.  Chairs the weekly meeting to discuss current and upcoming jobs, fill select program spots, and discuss any issues with current jobs.  Ensures that all work details are filled and appropriately staffed.

Supervises the offender communication management program, including JPAY and Mailroom functions according to established Kansas Administrative Regulations.  Monitors offender to offender correspondence.

Other duties as assigned.

Key Requirements:

  • You must submit your complete application and all supporting documents by the closing date of the announcement (See “How to Apply” section)
  • You will be subject to a background/suitability investigation/determination.
  • If not currently employed by the Kansas Department of Corrections (KDOC) you will be required to pass a drug screen and a TB screening.

Required Minimum Qualifications:

One year of experience in providing direction necessary to implement the objectives of an agency, program or organizational unit. Education may be substituted for experience as determined relevant by the agency.

Preferred Skills and/or Qualifications:

• At least one year of supervisory experience
• At least two years of experience working with adult felons
• Strong interpersonal communication & problem solving skills
• Ability to boundary span between areas of operation and good process-coordination skills

How You Will Be Evaluated:  Candidates are evaluated and rated against factors which may include experience, education, training courses, performance reviews, and interview scores.

Your application and supporting documentation will be verified.  Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

How to Apply: The application process has 4 REQUIRED STEPS.

STEP 1:  Register by completing the online Personal Data Form at (Skip this step if you already have an Applicant ID number.)

STEP 2:  Complete the official State of Kansas application form at

STEP 3:  Submit your online application to the specific agency designated on this job announcement.

STEP 4:  Submit additional required documents to the specific recruiter designated on this job announcement.

A Tax Clearance Certificate is required for all applicants. Obtain your certificate by following the instructions at

Include your name and job requisition number (187394) on all correspondence when submitting documents to the designated recruiter

Must possess a valid Driver’s License

NOTE: Submission of an application alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in you not being considered for employment.

Required Documents:

  • State of Kansas application
  • State of Kansas Tax Clearance Certificate
  • Cover Letter and resume
  • Valid Driver's License
  • Official college transcript will be required
  • Veterans Preference documentation (DD-214 or equivalent as appropriate)

Recruiter Contact Information:
Name: Michelle Phipps
Phone: 785-559-5109
FAX: 785-559-5112
Agency Information:
Topeka Correctional Facility
815 SE Rice Rd.
Topeka, KS 66607

To apply go to  Applications and supporting documents may be submitted to the Topeka Correctional Facility, Human Resource Office, 815 SE Rice Rd, Topeka, KS 66607, online, or faxed to 785-559-5112.

What to Expect Next: Once your complete application package (including all required documents) is received, we will conduct an evaluation of your qualifications and determine your ranking.  Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. Once that review is completed you will be contacted for an interview or notified that you were not selected for an interview.

Veterans Preference’ Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran" under K.S.A. 73-201 will receive an interview if they meet the competency factors of the position, including any preferred selection criteria established in accordance with K.A.R. 1-6-3.  The veterans' preference laws do not guarantee the veteran a job.  Positions are filled with the best qualified candidate as determined by the hiring manager.  See for additional Veterans' Preference Information.

Individuals with disabilities are encouraged to contact the Recruiter if reasonable accommodations are needed for any part of the application or hiring process.

Find out more about us at our website

Class/Uncl: U    Full/Part Time: F    Grade 001    Hiring Rate: $0.00    Pay Frequency: Biweekly   

« Back to job postings

>> Return to Personal Data Form

>> Return to Apply for Position

>> Return to Home Page